Article

When it is someone you love who needs help

For those seeking help on someone else's behalfPublished 11 July 2026. Informative text — not a clinical assessment.

You watch her sinking and you do not know what to say.

It is your mother, dimmed for months now, insisting she is fine. It is your daughter, who has withdrawn and no longer tells you anything. It is your partner, who has stopped sleeping. It is a friend who holds everything together and is visibly giving way.

You can see what is happening. She, apparently, cannot — or can, and will not speak of it. And there you are, with the worry growing, unsure where caring ends and intruding begins.

This piece is for you. Not for her.

What you can and cannot do

Let us begin with the hardest thing to accept: you cannot decide for her.

The decision to begin therapy has to belong to the person who will do it. Therapy started under pressure, to please someone or to put an end to their insistence, rarely goes anywhere. Not because the person is stubborn — but because, without a decision of her own, there is no real work to be done.

What you can do is create the conditions in which that decision becomes possible. Be present. Inform yourself. Leave the door open. And, above all, do not disappear if she says no.

That is not little. Very often, it is what makes the difference.

What tends to close a conversation

There are sentences that, however kindly meant, shut the door rather than open it.

«You really do need help.» «You cannot go on like this.» «If you don't see someone, you will only get worse.» «I went through it too, I know what you need.» They sound like judgement, diagnosis or ultimatum — and the natural response of anyone hearing them is to defend herself.

Nor does it help to draw comparisons («so-and-so went through this as well»), to dramatise, or to announce that you have arranged everything and all she has to do is turn up. None of this persuades. It tends to push people away.

What tends to open one

Very nearly the opposite of what you have just read.

Listen before advising. «Tell me more» goes further than «you should do this». Most people do not want advice — they want to be heard without having to justify themselves.

Speak of what you notice, not of what you conclude.«I've noticed you seem more tired lately» opens. «You have anxiety» closes. The difference is between sharing a concern and delivering a verdict.

Ask rather than announce.«Do you think it might help to talk to someone?» is an invitation. «I've booked you an appointment» is an imposition — and it almost always backfires.

Choose the moment. Not in the middle of an argument, not on top of something else, not in a hurry. A conversation like this needs time and calm in which to breathe.

Accept «not now».A no today is not a no forever. Saying «all right — whenever you want, I'm here» does more than pressing every week. Many people return to the subject months later, precisely because the door was left open.

You may inform yourself first — and that is legitimate

Something many people do not realise: you can make the first contact yourself, in order to inform yourself, without booking anything on anyone's behalf.

To understand how an online session works, whether the format suits the situation, what is useful to know before suggesting it. Then, if and when it makes sense, you share what you have learned — without surprising her with decisions taken behind her back.

It is a way of helping that does not intrude. And it spares her the feeling of being pushed towards something she knows nothing about.

And if there is risk

Here it is necessary to be clear.

If there are signs that the person is in danger — if she speaks of not wanting to live, of harming herself, or if you sense the situation is urgent — this is not a matter for an article, nor for an appointment made at leisure. It is the moment to contact her doctor, a support line, or, if she is at immediate risk, your local emergency services.

That is not dramatising. It is acting when action is called for.

Take care of yourself, too

One last thing, which almost no one says to someone in your position.

Supporting a person who is suffering takes its toll. It tires. It brings guilt, frustration, helplessness — and sometimes irritation, followed by more guilt. That does not make you a bad daughter, a bad mother, a bad partner or a bad friend. It makes you a person.

You do not have to be anyone's sole source of support. And if this weight is wearing you down, you too may have a space of your own — not to learn how to «save» the other person, but to be able to stay present without losing yourself in the process.

Sometimes the best way to help someone is not to make yourself ill in the attempt.

This article is informative and does not replace an individual assessment. An initial conversation can help clarify questions — even if only to inform yourself. If someone is at immediate risk, contact your local emergency services or a support line.

Informative texts in the same editorial line — they do not replace individual clinical conversation.

First contact

If this theme feels close to what you have been living

You can make an initial contact via WhatsApp or email. You do not need to explain everything at once.

To protect your privacy, avoid sending detailed clinical information via WhatsApp or email. Use these channels only for initial contact or booking.

Online session · first contact via WhatsApp